Terms of Use & Privacy Policy

I am a page full of legal jargon here to help protect you. Terms of Use and Privacy Policy clauses define the conditions which one must accept in order to use your website. Once your site user reads this page, he or she automatically agrees to the policies laid out therein. If your user does not agree with thesem policies, he should not use your site.

Website Terms of Use 
These terms of use govern your use of our site. These website terms of use have been provided and, approved by the solicitors at legal documents resource DIY Legals. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.

web site Access

  • It is not necessary to register with us in order to use most parts of this Website. [However, particular areas of this Website will only be accessible only if you have registered.]


  • This Website may be used for your own private purposes and in accordance with these terms of use.

    You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.


  • All reasonable measures are taken by us to ensure that this Website is operational al day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

    Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.


  • Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy [insert hyperlink here].

    When using this website you shall not post or send to or from this Website any material:

    for which you have not obtained all necessary consents;

    that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

    which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

    [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.]


  • Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.

    Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

    you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

    you do not misrepresent your relationship with this website; and

    the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

    By linking to this Website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.


  • Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date.

    All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.


  • We do not accept liability for any loss or damage that you suffer as a result of using this Website.

    Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.



These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.


Portuguese on Demand

Suite 7 - Broadway Chambers

High Road - Pitsea  SS13 3AS

Our contact details are:
0800 970 8686 


Terms and Conditions for Courses Registrations and Fee Payment  for students on Private Tution and Private Groups at Portuguese on Demand 

1.0 Definitions

1.1 Student: A person intending to enrol or attending courses at Portuguese on Demand. 

1.2 Course: A Course of study at Portuguese on Demand. 

1.3 Course duration: The duration of the Course, the dates of which shall be notified to the student by Portuguese on Demand. 

1.4 Fees: The tuition course fee.

1.5 Language Centre: Portuguese on Demand, High Road Pitsea SS13 3AS

1.6 Online Payment Process: The process of enrolling and paying for a course online through this website.

1.7 Terms and Conditions: The Terms and Conditions for Course enrolment and Fee payment for Students on Short Courses, Workshops.


2.0 The Contract

2.1 After booking a place, you will receive an e-mail or letter from us acknowledging that we have received and accepted your booking. The contract between us will only be formed when you receive that acknowledgement.

2.2 Payment of fees by a person or organisation other than the Student does not constitute a contract for the provision of a Course between such person or organisation and the Language Centre.


3.0  Fees and Payment

3.1 If you wish and you accept these Terms and Conditions, you (or a third party paying fees on your behalf) may pay the fees until the due date via bank transfer, cheque or cash.  Through enrolling on a Course applicants are deemed to have accepted the Terms and Conditions. 

3.2 It is the Student's responsibility to ensure that the Language Centre's fees in respect of the Course (as stated on the website and in other course publicity) and all other fees and expenses relating to the Course (some of which may be subject to a separate agreement) are paid by the deadline notified. The Language Centre reserves the right to disrupt classes to any Student who has not paid the fees notified in the invoice in due time.

3.3 Any information displayed during the Online Payment Process in respect of the amount of Fees due from the Student is the definitive Fee at the time of enrolment.

3.4 All payments must be made in GB Pounds Sterling. Any currency conversion costs or other charges incurred in making the payment or in processing a refund shall be borne by the Student or the third party making payment, and shall not be deductible from the Fees due to the language Centre.


4.0 Cancellations and refunds

4.1 Cancellations by you within fourteen days

4.1.1 You have the right to cancel any contract for the provision of a place on a Course at any time within fourteen days, beginning on the day you have received the acknowledgement email or letter. In each case, you will receive a full refund of the price paid for the Course.

4.1.2 If the course begins within fourteen days of the day you received the acknowledgement email or letter, but has not taken place, or been completed at the date you cancel the contract, you will receive a proportionate refund of the price paid for the Course.

4.1.3 Once the course has taken place or been completed, you do not have a right to cancel even if this is with fourteen days of the date of the contract.

4.1.4 To cancel a contract please inform us in writing, either by email to the course administrator or in writing to: Student Support, Portuguese on Demand, Broadway Chambers, High Road - Pitsea SS13 3AS.  You may use the cancellation form provided with the acknowledgement email or letter if you wish but are not obliged to do so.

4.2 Cancellation by you after fourteen days

4.2.1 If you cancel your place on a Course at any time after expiry of the fourteen-day period you will not be entitled to a refund, except in exceptional circumstances, at the discretion of the Language Centre. In such circumstance that a refund is given an administration fee may be levied.

4.2.2 In exceptional circumstance you may be able to transfer your enrolment to a different course, or substitute a different Student onto the same course, run by Portuguese on Demand, subject to any administration fees. Course fees already paid can be transferred to the new course, and any outstanding balance must be paid in full before the delegate can be registered on the new Course. No refund will be given if the cost of the new Course is less than the cost of the original Course.

4.2.3 To cancel a contract after fourteen days, or to transfer or substitute someone else, please inform us in writing, either by email to the course administrator or in writing to:  Student Support, Portuguese on Demand, Broadway Chambers, High Road - Pitsea SS13 3AS. explaining your reason for requesting the cancellation, details of the course you are cancelling off and your booking reference.

4.3 Cancellation by us

4.3.1 We will make all reasonable efforts to deliver the Course as outlined on the website and in any brochure. However we reserve the right to:-

  • make reasonable adjustment to the timetable, location or presenters specified for a Course; and

  • make reasonable amendments to the content and syllabus of a Course when necessary.

4.3.2 We reserve the right to cancel any Course by giving you notice in writing at any time before the Course is due to start. We will refund all fees paid by you and will endeavour to offer a transfer to another Course as an alternative, subject to payment or refund of any difference in purchase price. 

4.3.3 The language Centre’s maximum liability will be limited to a refund of received fees for the cancelled Course.  For partial cancellation of a Course, such refunds will be made on a proportionate basis. Portuguese on Demand will not accept liability for any costs or losses incurred by Students or organisations which are claimed to have arisen through Course cancellation, other than for those stated here. You are strongly advised to take out insurance against cancellation of any Course if your travel costs are likely to be substantial.



5.0. Security

5.1 All payment details which are entered through this payment gateway or when registering for a course are encrypted when the Student, or third party making payment, enters them. The site is secure and uses 128-bit encryption to offer secure communications by encrypting all data to and from the site.

5.2 The Language Centre shall not be liable for any failure by the Student or third party making payment of Fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such other persons, during the Online Payment process or in respect of any omission to provide accurate information in the Course of the Online Payment Process.


6.0 Visual and/or audio recordings

6.1 The organisers may take visual and/or audio recordings of Students during the Course and reserve the right to use these for promotional, management or educative purposes (in the United Kingdom or overseas). Students’ individual consent for this will be assumed to have been granted unless otherwise indicated by Students, in writing or by email, prior to the start of the Course.


7.0 Acceptable behaviour

7.1 In the interests of all Course participants, the organizers reserve the right to enforce the removal of any Student from the Course whose behaviour or demeanour is, in their view, considered unacceptable.


8.0 Variations to the Terms and Conditions

8.1 The Language Centre reserves the right to vary these Terms and Conditions from time to time and the current version will be that published on this website.

Portuguese on Demand Privacy Policy
 This Privacy Policy governs the manner in which Portuguese on Demand collects, uses, maintains and discloses information collected from users (each, a "User") of the www.portugueseondemand.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Portuguese on Demand.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
Portuguese on Demand may collect and use Users personal information for the following purposes:


  • - To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • - To improve our Site We may use feedback you provide to improve our products and services.
  • - To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

Portuguese on Demand has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Portuguese on Demand
Suite 7 - High Road Broadway Chambers Pitsea SS13 3AS
0800 970 8686

This document was last updated on December 30, 2014
Terms of Use - Online Classes 

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